From sourcing the property to allocating a project team to help in the launch of your swim school, we work to ensure every new JUMP! swim school receives the very best start for success.

We want every franchisee to enjoy their business and the new lifestyle it brings, so we support you to ensure you are free to focus on your business and passion.

Project Management
o We will guide you throughout the entire process of setting up your business from the build and fit out to the implementation of systems and back of house operations setup

Property Team
o Our property team offers assistance in securing a site, negotiating rental conditions and will work with you to submit council applications

Marketing
o All new franchisees receive an end-to-end marketing and communications plan to introduce your JUMP! swim school to the community, and to ensure the word is out for income streams to be operating by your opening day. On opening, franchisees receive marketing and communications support through a national strategy, using traditional and digital media. Marketing materials are also made available to assist franchisees in local area marketing initiatives. We streamline the process via a centralised platform to ensure efficiency and that your swim school’s marketing assets uphold the professionalism of the JUMP! Swim Schools brand

Pre-Sales Support
o We will implement pre-sales strategies and guide you along the way to ensure a successful launch of your new business alongside strong community and brand awareness

Area Manager and Operations
o To create unrivalled customer satisfaction in your JUMP! Swim School, your team will receive comprehensive training. Covering everything from programs and classes to database and CRM management, our training is designed to give your business the best possible start. Through our ongoing support program, you gain the knowledge and tools to continue this training yourself.

Procurement
o We will manage competitive supply agreements for utilities, telecommunications, cleaning, retail, repair and maintenance needs

Information Technology
o We have a dedicated team of engineers who deliver IT maintenance, cloud hosting, website monitoring, virtual host management backups, DR, SQL maintenance and support to our facilities nationally

WHS
o Through online systems we will assist you in managing incident reporting, WHS auditing, staff inductions and WHS training.