Are your pools heated?
Yes. Our pools are heated to 32-33 degrees year-round to provide a comfortable learning environment for all ages.
Do you offer discounts on multiple children?
Yes, we offer a 10% discount on the 3rd child onwards.
Do you have shower facilities?
Yes. We have family-friendly shower and change facilities at every JUMP! Swim School.
Is the pool salt water or chlorinated?
Our pools are chlorinated to provide your child with the optimal hygienic environment.
How long do lessons go for?
30 minutes on a weekly or twice-weekly basis.
How many children are in the class?
Up to 4 in our skills-based levels from 3 and up, and up to 6 in our baby classes.
Will I need to get in the water with my child?
In parent and child levels, a parent is required in the water. We are leveraging off the trust built with a parent/relative to help them through initial stages of conditioning and confidence. We also recommend that you wear a top that can be easily held by your child.
How often is my child assessed?
Every lesson. We celebrate every achievement in the pool. Each time your child reaches a milestone, they are awarded a special achievement certificate.
Can both parents be in the class?
Unfortunately, no. But you can take it in turns! Our small intimate pools are built to give your child the optimal learning experience free of distraction.
My child does not require a parent in the class but can I still hop in the water with them?
Unfortunately, no. The independent swimming program with only the teacher and child in water focuses on developing specific skills and techniques that enable your child to propel through the water independently.